Privacy Policy

Last Updated: October 2025

This Privacy Policy describes how Prime Home Realty Group LLC (“we,” “our,” or “us”) collects, uses, and protects your personal information when you use our services or visit our website.


1. Scope

This policy applies to all visitors, customers, and users of our website, mobile applications, and marketing communications (including SMS and email) provided by Prime Home Realty Group LLC.


2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and mailing address.

  • Usage Data: Browser type, IP address, device information, and site interactions.

  • Marketing Data: Information you provide when opting in to receive offers, updates, or SMS communications.


3. How We Use Your Information

Your information may be used to:

  • Provide requested services, offers, and updates.

  • Send appointment reminders, follow-ups, or promotional messages.

  • Improve website functionality, customer experience, and marketing performance.

  • Comply with legal and regulatory requirements.

  • Maintain communication and service history for better customer support.

We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.


4. SMS and Email Communications

By submitting your contact information, you agree to receive recurring communications from Prime Home Realty Group LLC , which may include texts, emails, and calls regarding our services and offers.

  • Message and data rates may apply.

  • You can opt out at any time by replying STOP or by contacting us directly.

  • We never sell, rent, or trade your contact information to third parties.


5. Data Protection

We use SSL encryption, secure servers, firewalls, and limited employee access to protect your data. Regular security audits and updates are performed to maintain the integrity of your information.

While we take strong precautions, no system is completely secure, and we cannot guarantee absolute protection.


6. Sharing of Information

We may share limited data only with trusted vendors, service providers, or business partners who assist in delivering our services (such as email or SMS platforms). These partners are contractually bound to safeguard your information and use it solely for authorized purposes.


7. Cookies

Our website may use cookies and similar tracking technologies to enhance your experience, personalize content, and analyze site traffic. You may choose to disable cookies in your browser settings if you prefer.


8. Your Rights

You have the right to:

  • Access, update, or correct your personal data.

  • Request deletion of your information.

  • Withdraw consent for marketing communications at any time.

  • Request details about how your data is collected and used.

Residents of California and other applicable regions have additional rights under state privacy laws.


9. Children’s Privacy

Our services are not directed toward children under 18. We do not knowingly collect personal information from minors. If we become aware that we have collected such data, we will promptly delete it.


10. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on our website with the updated date listed above.


11. Contact Information

For questions or concerns regarding this Privacy Policy, please contact us:

Prime Home Realty Group LLC
📧 Email: info@primehomerealtygroup.com
📞 Phone: (904) 666-0007